User Agreement

By accessing this website or mobile application and using any information on this website or mobile application, you agree to the following terms and conditions.

By accessing or otherwise connecting to this website or mobile application, you agree that you are a “USER” and that you are an individual who has reached the age of 18 or a legal entity accessing the site through its legal representatives.

I. GENERAL TERMS, LIABILITIES AND COOKIE POLICY

Aksen İpek Sanayi ve Dış Ticaret Ltd Şti (“COMPANY”) shall not be liable for any direct or indirect damages that may arise due to the use of this website or the information and other data, programs, etc. on the site, whether caused by breach of contract, tort, or any other reason. The COMPANY accepts no liability for any interruption, error, negligence, or interruption of transactions resulting from breach of contract, tort, negligence, or other reasons.

The COMPANY accepts no legal or criminal liability for any use of another person’s IP address, email address, username, or other personal information by users when accessing the website.

The COMPANY reserves the right to change, reorganize, and discontinue any type of service, product, terms of use, and information provided on this website and its extensions, as well as on the mobile application, without prior notice. Changes shall take effect upon publication on the website, and it is the user’s responsibility to stay informed of such changes. Use of the website or access to the website shall be deemed acceptance of these changes. These terms also apply to other web pages linked from this website.

The COMPANY reserves the right to contact the user via the address, email address, landline and mobile phone numbers, and other contact information provided by the user in the registration form or subsequently updated by the user, through letter, email, SMS, telephone calls, and other means for communication, marketing, advertising, promotion, notification, and other purposes. By accepting this agreement, the user accepts and declares that the COMPANY may conduct the aforementioned communication activities with them unless the user provides written notice to the contrary.

The COMPANY accepts no liability for any interruption, error, negligence, interruption, deletion, loss, delay in transactions or communication, computer viruses, failures in telecommunication lines, communication errors, theft, destruction, or unauthorized recording, alteration, or use of data resulting from breach of contract, tort, negligence, or other reasons.

By approving this agreement, the user agrees that all information shared with the COMPANY is their own and that this information may be shared with other legal entities within the COMPANY for the purpose of conducting sales and marketing activities and providing notifications suitable for all types of communication media.

Membership cancellation and account deletion on the website or mobile application may be performed by the user, but may also be performed by the COMPANY. However, the COMPANY may cancel membership at any time without stating any reason. Once a user terminates their membership, their access to the website and mobile application will be canceled without the possibility of reinstatement.

Any attempt by the user to assign this agreement to a third party shall render such assignment void. The COMPANY reserves the right to terminate the agreement or assign it, in whole or in part.

This website may contain links to or references to other websites not controlled by the COMPANY.

The COMPANY is not responsible for the content of these websites or any other links contained therein.

The COMPANY is the owner or licensee of all materials (“Materials”) including the general appearance and design of this website and mobile application, all information, images, the ipekshop brand and other brands on the website and mobile application, www.ipekshop.com domain name, logo, icon, and technical data presented in demonstrative, written, electronic, graphic, or machine-readable form, computer software, the implemented sales system, business method, and business model, and these are protected by law.

No material on the website or mobile application may be changed, copied, reproduced, translated into another language, republished, uploaded to another computer, mailed, transmitted, presented, or distributed without prior permission and proper attribution, including code and software. No part of the website or mobile application may be used without permission on another website. Any such actions shall entail legal and criminal liability.

The COMPANY reserves all other rights not expressly stated herein.

Information about users visiting the website (duration of visit, time, pages viewed) is tracked and recorded. This information is shared with companies with which we cooperate on advertising and other matters, within the scope of the privacy terms, for the purposes of providing better service, improving the user experience offered by the website and mobile application, and expanding and improving the content.

This user agreement becomes effective when the user fills out and approves the registration form, begins receiving any service using this system, or places an order. The COMPANY reserves the right and authority to update this agreement and the content of the legal notice page on the website at any time and advises users to visit the legal notice and user agreement pages every time they access the website.

II. MEMBERSHIP INFORMATION AND PRIVACY

The COMPANY shall not share information collected from membership forms with third parties without the member’s knowledge or contrary instructions, nor shall it use or sell such information for any non-business purpose.

In addition to email addresses and the personal information requested in membership forms, the COMPANY analyzes and interprets visitor activity and preferences tracked during website use. This statistical data, which does not contain personal information, may be shared with the COMPANY’s business partners to provide ipekshop.com customers with a more personalized and effective shopping experience.

Customer information may only be disclosed to official authorities when such information is requested by official authorities in due course and when the COMPANY is required by law to make such disclosures under the mandatory provisions of applicable legislation.

Only the customer can access and change all information entered into the system. No one else can access or change this information. The COMPANY accepts no liability if the customer’s membership address and password are known by a third party or if the membership is used by a third party.

To provide better service to its customers, the COMPANY requests certain personal information (name, age, interests, email, etc.). This information collected on the COMPANY’s computers is stored and used for periodic campaign activities, the creation of special promotional activities tailored to customer profiles, the prevention of unsolicited emails, and the continuation of advertising, promotion, and marketing activities based on customer “classification” and personal information.

III. PROTECTION OF PERSONAL DATA

In accordance with the Personal Data Protection Law, customers have the following rights:

a) To learn whether their personal data is being processed,

b) To request information regarding the processing of their personal data,

c) To learn the purpose for which their personal data is processed and whether it is being used in accordance with that purpose,

d) To know the third parties to whom their personal data is transferred, whether domestically or abroad,

e) To request the correction of their personal data if it has been processed incompletely or incorrectly,

f) To request the deletion or destruction of their personal data when the reasons for processing it no longer exist,

g) Pursuant to Article 7 of the Personal Data Protection Law, to request that the correction, deletion, or destruction of their personal data be notified to the third parties to whom their personal data has been transferred,

h) To object to the analysis of their processed data solely by automated systems if such analysis results in a decision that adversely affects them,

i) To request compensation for damages if their personal data is processed unlawfully and they suffer damages

rights.

You can access the texts on personal data protection, our application form, and other information and policies on our website at www.ipekshop.com, learn about your rights, and make decisions regarding your data.

Customers can easily and free of charge unsubscribe from the daily commercial communication list by clicking the “If you do not wish to receive campaign announcements, please click here.” link at the bottom of emails sent from ipekshop.com, or by unchecking the “I want to receive campaign announcements by email.”, “I want to receive campaign announcements by SMS.”, and “I want to be informed about campaign announcements by telephone.” checkboxes in the membership information section of their user account, or by following the link provided in the content of the SMS messages sent.

To ensure the highest level of security for customers making purchases on the website, your credit card information required on the payment page is never stored on www.ipekshop.com or the servers of companies providing services to it. All payment transactions are therefore conducted between your bank and computer through the www.ipekshop.com interface.

IV. COMPETENT COURTS

Turkish law shall apply to disputes arising from this user agreement; the courts and enforcement offices of Istanbul shall have jurisdiction.